Business SaaS Solutions

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Installation fee

STANDARD INSTALLATION FEES

  • Install on your own server: $100
  • Install on our servers: $100 + $50/month

Support Service Plan

SILVER SUPPORT

$75/month/service

  • 7 days of backup retention
  • E-mail Support
  • 72-hour response time (business hours)
  • Proactive monitoring
  • Knowledge base & forums
  • Helpdesk tickets support
  • Normal queueing
  • Regular updates & upgrades
  • User Education & Training

GOLD SUPPORT

$150/month/service

  • 14 days of backup retention
  • E-mail Support
  • 24-hour response time (business hours)
  • Proactive monitoring
  • Access logs upon request
  • Knowledge base & forums
  • Helpdesk tickets support
  • Regular updates & upgrades
  • Constant service optimization
  • User Education & Training

PLATINUM SUPPORT

$200/month/service

  • 30 days of backup retention
  • Phone & E-mail Support
  • 2-hr response time (business hours)
  • Proactive monitoring
  • Access logs upon request
  • Knowledge base & forums
  • Helpdesk tickets support
  • Priority queuing
  • User Education & Training
  • Regular updates & upgrades
  • Constant service optimization
  • Dedicated Customer Success Manager